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Business Support Officer
Brent Council
Reference: 3209
Job Description
Salary range: £36,153 - £38,361 per annum inclusive of London weighting
Contract: Permanent
Hours of work: 36 hours per week
Location: Civic Centre and other locations from time to time
Take the next step in your career at Brent. A Great Opportunity for a Business Support Officer to join Children Social Care Services.
Brent is one of the most diverse boroughs in the country, with communities, ideas and experiences from across the world helping to shape who we are. Working here means joining a council that is focused on fairness, open to new thinking and committed to improving life for local people.
Our values shape how we work and what people can expect from us. We collaborate proactively, lead inclusively, embrace change, are bold and curious, and celebrate and share our success. For people who care about public service and want their work to matter, Brent offers the chance to make a meaningful difference.
About the role
Join our Business Support Team and play a vital role in helping services across Children, Young People and Community Development operate effectively. This is an excellent opportunity for a highly organised and customer-focused professional who enjoys working in a fast-paced environment, supporting colleagues, managing key administrative processes and helping to deliver high-quality services for children, young people and families. In the role you will develop valuable experience working with a variety of council services, stakeholders and partner organisations, helping to broaden your skills and career opportunities.
Be part of a supportive and collaborative team that values continuous improvement, innovation and sharing best practice.
In this role, you will:
- Act as a first point of contact for the service, handling enquiries, correspondence, calls and emails professionally and efficiently
- Provide comprehensive administrative support, including arranging meetings, preparing documentation and taking accurate minutes
- Manage a range of financial processes, such as raising purchase orders, processing invoices and supporting payment administration
- Maintain accurate records, databases and spreadsheets, producing reports and supporting statutory returns where required.
- Work closely with colleagues, partners and external providers to resolve queries, improve processes and ensure services run smoothly.
About you
We are seeking a highly organised and professional individual who:
- Has experience of delivering high-quality business or administrative support within a busy and demanding environment
- Can manage competing priorities, organise workloads effectively and consistently meet deadlines
- Has strong digital skills and is confident using Microsoft Office applications, databases and information systems
- Demonstrates excellent written and verbal communication skills and can establish positive working relationships with a wide range of colleagues, partners and stakeholders
- Has strong minute-taking skills and can produce clear, accurate and timely records for corporate, business-as-usual and sensitive meetings, capturing key discussions, decisions and actions with appropriate discretion
- Works with a high level of accuracy and handles confidential and sensitive information with sound judgement and discretion
- Is proactive, well organised and committed to improving processes and service delivery continuously
Why join us?
We know people do their best work when they feel valued, supported and able to grow. At Brent, you will benefit from:
- 27 days' annual leave, rising with length of service, plus bank holidays
- Local Government Pension Scheme with generous employer contributions
- Hybrid and flexible working options available for most roles
- Supportive family-friendly policies, including carers’ leave, paternity leave and compassionate leave for eligible employees
- Health and wellbeing support, including eye test support and a 24/7 Employee Assistance Programme
- Financial wellbeing support, including education sessions, childcare deposit loans and season ticket loans
- Travel support, including affordable parking nearby, a Cycle to Work scheme and onsite facilities
- Learning and development opportunities to support your career
- Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure and entertainment
To learn more about our staff benefits, visit Our offer to you.
This role provides a strong foundation for career development. We have a proven track record of supporting Business Support Officers to progress into Senior Business Support Officer roles, providing opportunities to develop new skills, take on additional responsibilities and gain valuable experience across a diverse range of services.
Closing date: 20 October 2026 (23:59)
We reserve the right to close this vacancy early if we receive a high volume of applications. If you are interested, we encourage you to apply as soon as possible.
Applications from candidates who have applied for this role in the last 6 months will not be considered.
How to apply
Please note that employees must have successfully completed their probationary period before applying for this vacancy
Interested in applying? Click "Apply Now" to begin your application.
You will need to submit a supporting statement demonstrating how you meet the essential criteria in the job description. This is a key part of the selection process, and applications without a supporting statement may not be considered. You may also upload a CV to support your application, but it cannot replace the supporting statement.
Brent Council values the diversity of its community and aims to have a workforce that reflects the people we serve. We welcome applications from all sections of the community and encourage applicants to complete the diversity survey section of the application.
We are committed to fostering an inclusive workplace where everyone is treated with dignity, respect and fairness. We expect all employees to demonstrate a commitment to equality, diversity and inclusion and to promote inclusive, non-discriminatory practices in their work. This commitment forms part of our recruitment process, and candidates may be assessed on their understanding of and ability to contribute to an inclusive working environment.
The information we collect from you will be shared with Cifas, who will use it to help prevent fraud and other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details on how your information will be used by Brent and Cifas, and your data protection rights can be found here.
As a Disability Confident employer, we guarantee an interview to disabled applicants who meet the essential criteria for the role. This includes people with hidden disabilities, long-term health conditions, diagnoses and mental health conditions. We also guarantee an interview to care-experienced applicants who meet the essential criteria. Information shared for this purpose will be treated fairly and used only to confirm eligibility under these schemes.
If you need reasonable adjustments at any stage of the recruitment process, please contact recruitment@brent.gov.uk.
Brent has a positive approach to flexible working.
Location