Neighbourhood Enforcement Officer

Job Description

Neighbourhood Enforcement Officer
£44,184 - £47,262 per annum (career graded)

About the Role

As a Neighbourhood Enforcement Officer, you will undertake enforcement activity by working with residents, businesses, colleagues, and partner agencies to address crime, anti-social behaviour, environmental issues, and community safety concerns. The work is challenging and rewarding, responding to the requests and expectations for a cleaner and safer Borough for our residents, businesses and visitors. Through communication, advice, investigation, persuasion, and enforcement, you will help achieve compliance with legal requirements, support victims of crime, encourage community involvement, and empower local people to take an active role in improving and sustaining their neighbourhoods. Uniformed, proactive and tasked crime prevention patrols will be undertaken on foot and motor vehicle. You will be required to conduct investigations and take enforcement action for breaches of relevant criminal legislation. You will undertake problem solving investigations and also be part of multi-agency operations and Days of Action.

You will work in a designated Neighbourhood and provide the first point of contact with residents, businesses, internal and external partners. The role involves working directly with the Police, partner organisations and other Council Officers, including those from, Youth Services, Planning Enforcement, Highways, Parking Enforcement, Cleansing and Housing. You will work flexible shifts covering weekdays, weekends, early mornings and evenings up to 9pm. You will be required to attend and represent Community Safety at various community meetings, ward forums, estate improvement programs, community events and neighbourhood meetings where necessary.

About You

Excellent communication skills are an essential part of this role together with an enthusiasm and desire to improve the Boroughs environment for its residents and businesses. You must have the ability to patrol alone as well as working as a member of a team. You may face potentially confrontational situations but with your training and personal skills you will be able to resolve these successfully in a confident and understanding manner, while maintaining a high standard of ethics and professional conduct.

Experience of enforcement or regulatory work is preferable, however it is not essential. You will undergo a comprehensive training programme and you will be mentored through your probation period. You must have the ability to prioritise and be able to work under pressure. You will be working outdoors in all weathers and for periods, on foot and in a vehicle. As part of this role you will also be required to possess a full (manual) current driving license and to pass the Council’s driving test. You must also have the ability to use a range of technology including smartphone, radio and body worn camera. Training will be provided for this equipment including the use of our in house computer systems and programs.

A Disclosure and Barring Service clearance is required prior to appointment.

Applicants must hold a UK full manual car driving license

Please view JD here

closing date: 25.10.26

Additional Information

We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.

The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn.

About us

The London Borough of Newham is located only 5 miles east of London. It is well positioned with access to all major networks in London and the south east.  It is well connected  by public transport with, bus, tube and DLR. When the Crossrail service opens it will call at Custom House close to our council offices and also Stratford station and from there to central London. The London City Airport which serves major European cities is located at Royal Albert Dock. Newham has the youngest overall population in the country. It was one of the six host boroughs for the 2012 Summer Olympics and contains most of the Olympic Park including the London Stadium. It has a thriving arts quarter with the Theatre Royal Stratford East offering excellent entertainment for all the family. There is the University of East London which has two campuses in Newham, one in Stratford and another next to the regenerated Royal Albert Dock. It also has a large Westfield shopping Centre in Stratford which has all the major retailers there.