Project Support Officer - Supported Employment

About this job

This is a 2 year fixed term contract.

Our well-established and highly regarded employment service is seeking a dedicated professional with excellent knowledge and experience of administration in a fast-paced environment.

A high level of IT is a must along with the ability to respond quickly and efficiently to a variety of duties. Duties will comprise of reception support, including a range of administrative and clerical duties. This will include greeting visitors, answering telephones, preparing documents, mailing materials, filing, evidence collection/recording and database input. You will also be working on a variety of projects including the DWP Supported Employment Programme and Connect to Work. You must be confident and able to speak to a wide range of residents in a variety of ways.

Together with your colleagues, you will help coordinate support functions, enabling our front-line teams to focus on providing services to vulnerable adults who rely on us. You must be highly organised and able to think on your feet - thriving without close direction.

We need a skilled communicator who can deal directly with residents, partners and senior colleagues. Someone who can support cross-organisational relationships and is able to get the job done. You will also need a sensitive approach when dealing with some of the confidential matters involved in our work. We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. We need someone who has a creative approach to solving problems and developing innovative ways of achieving results. You will be working across a network of locations, building good relationships with your colleagues and understanding overall service needs. You will not be afraid of working in a fast paced, target driven environment that has ever changing priorities to coincide with local government and externally funded requirements.

We are looking for a individual who is passionate about supporting others in a diverse and fast-moving environment. We provide an excellent, safe and supportive working environment. We strongly believe that everyone deserves a fair chance so that no one is left behind whatever their life situation. We believe that one of the best ways of helping and empowering our residents is to support them to help themselves through developing their skills and confidence, whatever their starting point. Our Residents are supported to help to unlock their talent and fulfil their potential. The successful candidate will be a self-motivated, enthusiastic team player who shares the Council's core values: Deliver our best every day - and do what we promise Respond in a prompt, positive way to our community's needs Inspire others with our attitudes and actions; Value people for who they are and what they can do. Engage with others to improve our resilience and flexibility.

Special requirements for this post

This post is exempt from the Rehabilitation of Offenders Act 1974 and a comprehensive screening process will be undertaken on successful applicants including a Disclosure check.

About you

You will have a combination of skills: the ability to empathise with clients; the resilience and determination to seek out job opportunities; and the communication skills to engage with others. You will work as part of a team in our Supported Employment Programme within our Employment & Health Team. Together with your colleagues, you will help coordinate support functions, enabling our front-line teams to focus on providing services to vulnerable adults who rely on us. You must be highly organised and able to think on your feet - thriving without close direction.

The successful candidate will be a self-motivated, enthusiastic team player who shares the Council's core values: Deliver the best outcomes for residents whenever we can; Respond to residents’ needs in a helpful and friendly way;

Inspire others and ourselves to achieve their best; Value residents when making decisions; Engage with residents and colleagues in the best way we can.

About us

Barking & Dagenham is changing. It Starts Here.

Think you know Barking and Dagenham? Think again. While this small corner of east London might have a reputation for needing development, scratch beneath the surface and you’ll find active communities and a place that consistently punches above its weight. The borough is changing – and changing for the better. And It Starts Here.

Yes, the borough has its challenges. But it’s on the cusp of something exciting. With one of the youngest populations in the country, ambitions are high and rightly so. 98% of our schools are rated Good or Outstanding and every year more of our talented teenagers get into Russell Group Universities and hotly sought after apprenticeship schemes.

We have award winning parks, centuries old manor houses full of relics and artifacts you can go and see, and the ruins of one of Anglo-Saxon England's most powerful and wealthiest religious sites. We’re even bringing beavers and white storks to the borough to help rewild the local landscape and boost biodiversity.

Over the past few years, we’ve been working hard to improve how we deliver services and support our community. From tackling inequality to making sure our services are the best they can be, we’re focused on what matters most to local people.

We’re creating the conditions for people to thrive - so everyone can enjoy a good quality of life, feel proud to call this place home, and be part of something bigger.

#ItStartsHere - with our streets, our schools, our neighbourhoods. And with your application to join our determined team who are passionate about doing what’s best for the future of Barking and Dagenham.

As an Investors in People Gold Award employer, we’re serious about supporting our staff. From flexible working, professional training and career development to wellbeing initiatives, we want our people to feel valued and supported in everything they do.

Additional Information

We’re committed to providing an inclusive and accessible recruitment process. If you require any adjustments or support at any stage, please contact the Hiring Manager to discuss your needs.