International Care Work Brokerage Project Lead

We are recruiting for a International Care Work Brokerage Project Lead  to join our Employment and Skills service.

If you are passionate about supporting displaced international care workers to overcome employment barriers, access appropriate support and secure sustainable employment, committed to achieving positive outcomes, and bring an NVQ Level 3/4 qualification in Information, Advice and Guidance, employability, advice work or community development, or equivalent relevant experience, we would love to hear from you.

In this role, you will:

• Lead the design, mobilisation, delivery and continuous improvement of the International Recruitment brokerage model, including outreach, referral, assessment, safeguarding and employer engagement pathways.
• Manage a complex caseload and provide trauma-informed employment and skills support to international care workers affected by displacement, exploitation, unemployment or insecure employment.
• Develop ethical employer partnerships and broker sustainable employment opportunities across adult social care and other suitable sectors.
• Act as the Council’s lead operational representative and designated safeguarding lead, working with statutory, voluntary, community and employment partners to resolve complex and high-risk cases.

About You
We are looking for someone who can demonstrate:

• An NVQ Level 3/4 qualification in Information, Advice and Guidance, employability, advice work or community development, or equivalent relevant experience.
  
• Significant experience of delivering specialist employment support and job brokerage to residents, workers or communities facing complex barriers, including managing complex caseloads, assessments, action plans and referrals.
• Advanced knowledge of employment support, job brokerage, safeguarding, data protection and the barriers affecting displaced or vulnerable international care workers.

• Strong communication and collaborative skills, with the ability to work effectively in a diverse community.

Our Benefits

• Competitive salary Grade I plus allowances (if applicable).

• Local Government Pension Scheme membership.

• Generous annual leave: 29 days, rising to 33 with 5+ years’ service, plus bank holidays and 3 additional days at Christmas.

• Flexible and agile working to support work–life balance.

• Staff money-saving schemes (e.g., rent deposit loans, season ticket loans).

• Learning and development opportunities through our Learning Academy, with clear career development and leadership pathways.

Tower Hamlets is a truly unique borough at the heart of London – a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people’s lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them.

Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace – it’s a hub for collaboration, innovation and community, designed to bring out the best in our people.

As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values – Together, Open, Willing, Excellent and Respect – we are building a positive, inclusive culture where colleagues can thrive.

At Tower Hamlets Council, you’ll find exciting challenges, supportive colleagues, and the chance to shape one of London’s most important and vibrant places. If you’re looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you.